Guest Problems

What Happens in an STR Home Stays in That Home , Or Should It?

The Short-Term Rental (STR) sector has experienced explosive growth over the past decade, driven by the consolidated services offered by…

7 months ago

Looking Beyond the AirBnB Regulation on Indoor Camera Ban

I do not think we had enough discussions on AirBnB policy on banning indoor cameras “in common areas of listings,…

1 year ago

Understanding and Addressing Bad Behaving Guests in the STR Industry

Bad-behaving guests are not outliers; they are often just regular travelers. However, their actions can cause significant disruptions to short-term…

4 years ago

Revolutionizing Guest Screening: The Future of Handling Bad Behaving Guests in STRs

The rise of disruptive incidents, like house party shootings and increased reports of misbehaving guests during the pandemic, underscores a…

4 years ago

Rethinking Guest Risk: Shifting Focus from “Bad Guests” to “Guest Behavior”

Traditionally, the term "bad guest" is a static label that directly refers to a person and inherently carries negative connotations.…

5 years ago