Elevating Guest Screening for Short Term Rentals
More than background screening, more than verifications…
Data indicates that guest behavior is the primary root cause of the problems in Short-Term Rentals (STR)
We are addressing the problem at its root: adding insights from guests’ previous stays to the guest screening process

Powered by our innovative AI algorithm, unleashing a new, global, and channel independent guest trust solution.
Enterprise Property Managers: Automate your guest vetting process in your PMS in real time.
Don’t have a Property Management System? No problem, use our self-serve portal.
…and yes, in addition to the behavioral guest trust metric, you will get major criminal screening as well, including sex offenders check.
I N N O V A T I O N
We changed how we approach the problem: focusing on the right data
In today’s highly connected booking ecosystem world, every booking activity leaves its footprint in the form of raw data. We believe that many information is hidden in digital booking footprints.
The rest is what we do best: extracting good behavioral metric out of raw data using our innovative AI technology.
Why guest screening and ID verification alone are not solving the problem
Traditional background checks and ID verification alone are insufficient in mitigating risks in the short-term rental (STR) industry. The core issue lies in the lack of behavioral screening based on guests’ previous stays.
Without insights into past conduct, property owners remain vulnerable to guests who repeatedly violate rules, cause damage, or disrupt communities. To effectively address this challenge, the industry must shift its focus from background screening to behavioral assessment. Implementing a comprehensive screening approach that incorporates past stay data will foster a safer, more reliable STR ecosystem for both hosts and responsible guests. Trusted.ai is proud to introduce this innovative solution, empowering hosts and property managers with the peace of mind they deserve.
Behavior drives trust
It is the ultimate metric, delivering deeper insights than background screening
Behavior separates compliant guests from unruly ones
Guest Screening That Works!
PMS Customers

Sign-up. Automate. Go. In just 3 easy steps!
Booking
Guest booking hits the PMS.
Authorization
A Prefilled secure link in your PMS for guest authorization.
Screening
Screening results and a secure link to the full report in your PMS.
Non-PMS Customers

Ideal for hosts with 1-3 properties!
Authorization
Log in to your Trustd Host Portal to generate and send guest authorization form.
Screening
Full screening results are available in your Trustd Host Portal, with a copy sent to your email.