About Us
Our Vision
Our Mission
Our story is inspired by our founder’s experience with short-term rentals during his business travels. Faced with consecutive disappointments during his stays, a twist of irony led him to transform his humble abode into a haven for short-term guests.
In the pursuit of the coveted Superhost title on Airbnb, he encountered diverse challenges posed by the array of guests. Each encounter revealed insights into disruptive behavior and the shared struggles of property owners and managers.
With a strong background in data science, our co-founder possesses a unique expertise in interpreting raw booking data, leading to the establishment of trustd.ai.
We refined our focus on data analytics concerning booking structures while pinpointing and addressing behavioral issues exhibited by disruptive guests.
Despite rigorous background checks and verifications, eye-opening instances arose where seemingly legitimate guests, who passed all screenings, caused significant property damage.
This realization prompted the understanding that while verifications are beneficial, they alone cannot prevent issues arising from disruptive guests. Surprisingly, almost all our problems stemmed from guests who had passed background screenings and verifications.
Through comprehensive analysis, we concluded that the core issue lay not in the absence of verifications but rather in the behavior of disruptive guests.
This revelation prompted us at trustd.ai to further explore guests’ behavioral patterns during the booking process. It became evident that behavioral data itself holds the key to solving this problem.
Therefore, at trustd.ai, alongside guest screening, we meticulously focus on objective and measurable data points sourced from various platforms.
Leveraging innovative AI technology, we’ve developed a pioneering solution—an AI-driven metric for guests—crafted to provide seamless service to all hosts, mitigate risks, and foster trust and transparency.
Our Team Members
Joe Male
Chairman, Co-Founder
John Power, Ph.D.
CFO, Co-Founder
Alper Halbutogullari
CTO, Co-Founder
Murat Sonmez, Ph.D.
CEO, Co-Founder
Mark Chmiel
COO, Co-Founder
S. Phil Kennard
Founding Advisor