What Happens in an STR Home Stays in That Home , Or Should It?
The Short-Term Rental (STR) sector has experienced explosive growth over the past decade, driven by the consolidated services offered by various Property Management Systems (PMS)….
Understanding and Addressing Bad Behaving Guests in the STR Industry
Bad-behaving guests are not outliers; they are often just regular travelers. However, their actions can cause significant disruptions to short-term rental (STR) properties, which is…
Revolutionizing Guest Screening: The Future of Handling Bad Behaving Guests in STRs
The rise of disruptive incidents, like house party shootings and increased reports of misbehaving guests during the pandemic, underscores a troubling reality: guest problems continue…
Rethinking Guest Risk: Shifting Focus from “Bad Guests” to “Guest Behavior”
Traditionally, the term “bad guest” is a static label that directly refers to a person and inherently carries negative connotations. However, the concept of a…